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AR
Archive Rescue
Photo Recovery Assessment
About this service
Picture this: your iPhone dies, your Mac Photos library is a chaotic mess of 40,000 images spread across three hard drives, and your iCloud storage has been full for two years — silently failing to back up a single new photo. It's one of the most common situations we see. Our photo recovery specialists help Australian companies, families and individuals rescue, organise and permanently protect their digital photo archives — from broken iPhones and corrupted Mac Photos libraries to forgotten external hard drives and locked iCloud accounts. We work remotely across Australia — Sydney, Melbourne, Brisbane, Perth, Adelaide and everywhere in between. Complete the 2-minute assessment below and a technician will be in touch directly.
Step 1 of 5
How urgent is your photo situation?
We'll use this to assess your risk level and recommend the right recovery path.
Critical — I may have already lost themPhone is dead, damaged, or I can't access the photos right now
Urgent — I'm worried they're at riskThe device is working but I know something's wrong
Worried — no immediate crisis but I need a planEverything seems fine but I have no backup and it scares me
Proactive — just want to get organisedNo emergency, just want my photos sorted properly
Step 2 of 5
Where are the photos you're worried about?
Select all that apply.
Step 3 of 5
How important are these photos?
Be honest — this helps us understand what's at stake.
Irreplaceable — these cannot be recreatedBirths, deaths, milestones, people who are no longer here
Very important — major life eventsWeddings, children growing up, family holidays
Important — several years of memoriesGeneral family life, friends, travels
Somewhat important — nice to have but not critical
Step 4 of 5
Do you have any backup of these photos?
Be honest — this is the single biggest factor in recovery likelihood.
No backup — this is the only copyIf this device fails, the photos are gone
Partial backup — some photos are saved somewhereNot sure if it's complete or recent
iCloud — but it's full or I can't access itBacked up but locked or storage is maxed out
Yes — I have a backup somewhereBut it may not be complete or well-organised
Step 5 of 5
Assessment & Contact
This form goes straight to a technician. We'll be in touch within 30 minutes if your case is urgent.
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Assessing your situation…
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